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Casino Glossary

Casino Reference

Casino Glossary

100 professional casino terms — from fundamental concepts like house edge and RTP to specialist VIP terminology such as rolling chips, junkets, and loss rebates. A complete reference for players, analysts, and industry professionals.

Table Game Terms

19 terms

Ante

A mandatory bet placed before any cards are dealt to initiate a round.

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Burn Card

A card removed face-down from the top of the deck after a shuffle before dealing begins.

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Color Up

Exchanging a stack of lower-denomination chips for fewer higher-denomination chips of equal total value.

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Commission

A percentage fee charged by the casino on certain winning bets, most commonly the 5% taken from winning Banker bets in baccarat.

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Cut Card

A solid-coloured plastic card used by players to cut the deck before dealing begins.

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Double Down

A blackjack option to double the original bet in exchange for receiving exactly one additional card.

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Hard Hand

In blackjack, any hand that does not contain an Ace counted as 11.

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Hole Card

A card dealt face-down that only the holder (or dealer) can see.

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Insurance

A side bet in blackjack offered when the dealer shows an Ace, paying 2:1 if the dealer has a natural blackjack.

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Layout

The felt surface of a casino table printed with betting areas, game rules, and payout information for a specific game.

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Natural

The best possible starting hand achieved without drawing additional cards.

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Push

A tie between the player and dealer where no money changes hands and the original bet is returned.

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Shoe

A plastic device used to hold and dispense multiple decks of playing cards at casino table games.

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Side Bet

An optional supplementary wager offered alongside the main game bet, typically with higher payouts but a larger house edge.

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Soft 17

A blackjack hand of Ace + 6, totalling 7 or 17, which triggers specific dealer drawing rule variations.

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Soft Hand

In blackjack, any hand containing an Ace that is currently counted as 11 without busting.

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Split

In blackjack, dividing a pair of equal-value cards into two separate hands, each with its own bet.

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Surrender

A blackjack option to forfeit half the original bet and exit a hand before drawing any cards.

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Wild Card

A card designated to substitute for any other card in a hand to complete the highest possible combination.

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Casino Operations

16 terms

Cage

The secure cashier area where players exchange chips for cash and access casino banking services.

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Color Change

The process of exchanging lower-denomination chips for higher-denomination chips, announced by the dealer at a table.

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Croupier

A casino employee who manages a table game, dealing cards or spinning the wheel and paying winning bets.

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Dealer

The casino employee who conducts table games — dealing cards, operating the wheel, and managing bets.

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Drop

The total cash and monetary instruments deposited into gaming tables during a period.

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Drop Box

The locked metal container beneath each gaming table that receives cash and other monetary instruments.

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Eye in the Sky

The comprehensive ceiling-mounted camera and surveillance system monitoring all gaming areas.

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Fill

A shipment of chips delivered to a gaming table when the chip tray runs low.

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Floorman

A casino supervisor who oversees multiple gaming tables and assists the pit boss in managing the pit.

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Free Play

Casino-issued credits that can be wagered in slot machines or table games but typically cannot be directly withdrawn as cash.

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Handle

The total amount of money wagered across all bets in a casino or on a specific game during a period.

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Hold

The percentage of drop that the casino retains as revenue after paying all winning bets.

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Pit

The secured area of a casino floor enclosed by a ring of gaming tables, staffed by pit supervisors.

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Pit Boss

The senior casino supervisor responsible for overseeing all table games and staff within a pit.

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Player Card

A loyalty card issued by a casino that tracks a player's gambling activity and awards points, comps, and tier-based benefits.

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Toke

A tip given to a casino dealer or other casino employee.

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VIP & High Roller

11 terms

Casino Host

A casino employee responsible for managing relationships with high-value players and delivering personalised service.

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Comp

Complimentary goods or services offered by a casino to reward player loyalty and action.

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Comp Points

Points accumulated through a casino loyalty programme that can be redeemed for comps, cash back, or other benefits.

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Dead Chip Programme

Non-negotiable chips given to players as a rebate or incentive, which must be wagered before the underlying cash value can be withdrawn.

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Front Money

Cash or wire-transferred funds deposited with the casino cage in advance, used to establish credit for high-stakes play without formal credit approval.

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High Roller

A player who consistently wagers large amounts of money at casino games.

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Junket

An organised trip arranged by a casino or promoter for high-rollers, typically including transportation and accommodation in exchange for a minimum level of play.

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Loss Rebate

A cash rebate paid to a player as a percentage of their net losses over a session or visit, reducing effective house edge.

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Rating

A casino's formal assessment of a player's gambling activity used to calculate appropriate comp levels.

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Rolling Chip Programme

Non-negotiable chips issued by a casino to VIP players that can be wagered but not redeemed for cash, with commission paid on total rolling volume.

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Whale

An exceptionally high-stakes player whose wagering volume is so large that a single visit can materially impact a casino's financial results.

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Poker Terms

11 terms

Slots & Technology

12 terms

Bonus Round

A special game feature in slot machines triggered by specific symbol combinations, offering enhanced winning opportunities beyond the base game.

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Denomination

The base credit value for each unit wagered on a slot machine, determining the cost per spin at a given bet level.

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Free Spins

A slot machine bonus feature awarding a set number of spins at no additional cost, usually triggered by landing scatter symbols.

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Hold and Spin

A slot bonus mechanic where triggering symbols are locked in place and the reels re-spin to land additional matching symbols for increased prizes.

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Multiplier

A factor that multiplies a winning payout by a specified amount, significantly increasing prize values in slot machines and some table game variants.

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Payline

A line across the reels of a slot machine along which matching symbol combinations pay out.

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Progressive Jackpot

A jackpot prize that increases incrementally with each bet placed, pooling contributions from multiple machines or a network.

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RNG (Random Number Generator)

Software that generates statistically random outcomes to ensure fair and unpredictable results in electronic games.

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RTP (Return to Player)

The percentage of total wagered money a slot machine or game is configured to return to players over time.

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Scatter Symbol

A slot machine symbol that triggers bonus features or free spins regardless of its position on the reels.

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TITO (Ticket-In, Ticket-Out)

A cashless slot machine technology where players insert and receive printed barcoded tickets instead of coins.

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Volatility

A slot machine's propensity for frequent small wins versus infrequent large wins, expressed as low, medium, or high.

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