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Casino Operations

Fill

A shipment of chips delivered to a gaming table when the chip tray runs low.

Detailed Explanation

A fill is the process of adding chips to a table's chip tray (float) when the dealer's supply runs low due to player wins. When a dealer requires a fill, they signal the pit supervisor, who completes a fill slip documenting the amount and denomination of chips being transferred. The chips are brought from the cage, counted by the dealer and supervisor together on camera, placed in the tray, and the fill slip deposited into the drop box as a permanent record.

Fills must be accompanied by detailed documentation to maintain accurate accounting: the fill slip records date, time, shift, table number, chip denominations, and the signatures of the dealer, floor supervisor, and chip courier. Dual-control procedures prevent any single individual from handling chips without a witness.

Unusual fill patterns (tables requiring unusually frequent fills) may signal advantage play, cheating, or internal theft and will be flagged for surveillance review.

At a Glance

Category
Casino Operations

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