Pit Boss

Detailed Explanation

The pit boss is the senior operational authority for table games during a shift. They manage a team of floormen and dealers, make final decisions on player disputes, approve large payouts, authorise credit issuance, and coordinate with the surveillance room when suspicious activity is observed.

Key responsibilities include rating high-value players and authorising comps, monitoring for cheating and advantage play, ensuring game integrity and procedure compliance, managing table fills and credits, and maintaining the shift's financial performance records.

In large integrated resorts like Marina Bay Sands or MGM Grand, specialised pit bosses manage distinct game areas — baccarat pit, poker room, high-limit salon — with their own staff hierarchies.