Rating
A casino's formal assessment of a player's gambling activity used to calculate appropriate comp levels.
Detailed Explanation
A player rating is the casino's internal evaluation of a visitor's value, recorded in their player management system. The rating captures average bet size, hours of play, game played, and observations by floor staff. This data generates a theoretical loss figure used to calibrate comp offers and VIP tier classification.
Rating accuracy matters for both parties. Players who are underrated receive fewer comps than they are entitled to. Using a players card at all times is the basic discipline for ensuring accurate, cumulative rating data.
For high-volume players negotiating directly with hosts, bringing previous rating documentation from other properties can establish a baseline for negotiations. Casino hosts are often authorised to match or beat a competing property's comp offers if the player can demonstrate their historical action.
Related Entries
Player & Finance
Action
The total amount of money wagered by a player during a session or period.
VIP & High Roller
Comp
Complimentary goods or services offered by a casino to reward player loyalty and action.
VIP & High Roller
High Roller
A player who consistently wagers large amounts of money at casino games.
VIP & High Roller
Junket
An organised trip arranged by a casino or promoter for high-rollers, typically including transportation and accommodation in exchange for a minimum level of play.